I remember something like this happening to me when I was part of the 5-man team taking calls for the IT services for NHS Primary Care Trust in my area and had a call from someone who wanted their medical notes. Somehow a patient had gotten hold of the number of the IT line, so I had to explain that they had the wrong number and this was for staff with IT issues. Of course I had no clue who they were supposed to contact instead because that wasn't my jobTIL that going to bed thinking about how it might be nice to have a simple 9-5 office job results in nightmares about office jobs. Amusingly, two of my best friends were in the nightmares, and they were the ones who were helping me sort out the nightmare problem, which immediately ended the nightmare once I figured out what I was missing.
But a nightmare about being on the telephone with customers who have a Major Problem that another office has to fix,a nd being unable to find that office's phone info to transfer them (until friends helped and dream ended), and btw here's two customers who snuck in the Staff Entrance looking for help with their problem and they're miffed because I won't get off the phone and help them so they go running around the office looking for someone to help them...
((BTW: The bit about the two customers actually happened. IRL I politely told them they were in the wrong office and escorted them out of the Staff Only section to the Main Entrance and where they needed to talk to someone to get helped. ))
Statistics: Posted by EnterpriseSovereign — 2024-03-15 02:58pm